Last updated: 27 October 2026
Masterful Stitch is a creative learning brand based in Beirut, Lebanon. We run stitching, crochet, embroidery and craft programs, workshops and activity kits for children, schools, camps, organizations and adults.
This policy explains what personal information we collect through this website (www.masterfulstitch.com), why we collect it and how we look after it. If you have any questions, contact us at wafaa@masterfulstitch.com or on +961 3 388 803.
When you send an enquiry through our contact form, we collect your name, email address, phone number (optional), the type of enquiry and your message.
When you apply to join our team through our careers form, we collect your name, email address, phone number, the position you are interested in, your short introduction and the CV you upload.
When you contact us directly by email, phone or WhatsApp, we receive the information you choose to share with us.
When you browse the website, our hosting provider and website software may record basic technical information, such as your IP address, browser type and the pages you visit, for security and to keep the site working.
We do not ask children to submit information through this website. Enquiries about children’s activities should be sent by a parent, guardian, school or organization.
We do not sell your personal information, and we do not use it for advertising.
We only share your information with service providers that help us run this website and our communications, for example our website hosting provider and email services. They may only use it to provide their service to us.
If you choose to contact us on WhatsApp or follow us on Instagram, your use of those services is also covered by the privacy policies of WhatsApp and Instagram (Meta).
We may also share information if we are required to by law.
This website uses cookies that are needed for it to work, for example to keep the site secure, remember settings and load pages quickly. We do not use advertising cookies. You can block or delete cookies in your browser settings, although some parts of the site may not work properly without them.
Our website shows photos from our sessions and workshops. If you see a photo of your child that you would like removed, please contact us at wafaa@masterfulstitch.com and we will remove it.
We keep enquiry messages for as long as we need them to respond to you and to manage any program or order that follows. We keep job applications for up to 12 months, unless you ask us to delete yours sooner. After that, we delete the information securely.
You can ask us at any time to see the personal information we hold about you, correct it or delete it. You can also ask us to stop contacting you. To make a request, email wafaa@masterfulstitch.com and we will respond as soon as we can.
We take reasonable steps to protect your personal information from loss, misuse and unauthorized access. Form submissions are stored in our website’s secure admin area and sent to our business email.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Masterful Stitch
Beirut, Lebanon
Email: wafaa@masterfulstitch.com
Phone & WhatsApp: +961 3 388 803
